Privacy Policy

01 Introduction

MPTV (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains what personal information we collect when you use our website and IPTV subscription service, why we collect it, how we use it, and the rights you have over your data. By using MPTV you agree to the practices described in this policy.

02 Information We Collect

We collect only the information needed to deliver your subscription:

• Account data — your name and email address, used to create and manage your subscription.
• Billing data — payments are processed by secure third-party payment processors. We never see or store your full card numbers.
• Technical data — device type, app version and IP address, used solely to deliver the streaming service and troubleshoot issues.

03 How We Use Your Information

Your information is used to:

• Deliver and activate your subscription;
• Provide customer support;
• Prevent fraud and abuse of the service;
• Improve service quality and reliability.

We do not sell, rent or trade your personal data to anyone, for any reason.

04 Cookies & Tracking

MPTV uses essential cookies only — the ones required to keep checkout, login and security working. We do not use advertising or third-party tracking cookies. For full details, see our Cookie Policy.

05 Data Sharing

We share personal data only with the payment processors and infrastructure providers that are strictly required to operate the service (for example, to charge your card or deliver streams). These partners are bound by their own data-protection obligations and receive the minimum data necessary.

06 Data Security

All connections to MPTV are encrypted with TLS. Access to systems holding personal data is restricted to authorized personnel, and our infrastructure is continuously monitored for threats and vulnerabilities.

07 Your Rights (GDPR)

MPTV is GDPR compliant. You have the right to:

• Access the personal data we hold about you;
• Rectify inaccurate or incomplete data;
• Request deletion of your data (“right to be forgotten”);
• Receive your data in a portable format.

To exercise any of these rights, email us at [email protected] and we will respond promptly.

08 Data Retention

We retain your account data while your subscription is active. On request, account data is deleted within 90 days of account closure, except where we are legally required to keep limited records (e.g., for tax or fraud-prevention purposes).

09 Changes to This Policy

If we update this Privacy Policy, the changes will be posted on this page with an updated “Last updated” date. Continued use of the service after changes are posted constitutes acceptance of the updated policy.

10 Contact

For any privacy questions or requests, contact us at [email protected] or via WhatsApp — our team is available 24/7.